Shipping Policy

Overview

At Premium ERO, we are committed to delivering your watches safely and efficiently. This Shipping Policy outlines our order processing, shipping, and delivery procedures to ensure a smooth shopping experience.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation notification with tracking details (where available).

Estimated Delivery Time

Pakistan

Standard Delivery: 3–7 business days

International Orders

Standard Delivery: 7–21 business days

Delivery times are estimates and may vary depending on your location, courier service availability, customs procedures, and other external factors.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Order Tracking

Once your order is dispatched, tracking information will be provided whenever available, allowing you to monitor your shipment’s progress.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Premium ERO is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete address information provided by the customer.

Delays and Exceptions

While we strive to deliver all orders on time, delays may occur due to weather conditions, courier issues, public holidays, customs clearance, or other unforeseen circumstances. We appreciate your patience and understanding in such situations.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery. Include your order number and relevant photos so we can investigate and assist you promptly.